Alleged non payment

  • Unknown's avatar
    5dime · Member ·

    I received an email stating that ‘Hi there,

    There was a problem with a recent payment on your WordPress.com site. The charge was disputed through your bank, credit card company, or PayPal and the original payment was reversed. When this happens, the transaction is reported as unauthorized or fraudulent, and we are fined $20 by our payment processor for each occurrence. While the charge is in dispute, posting to your site has been suspended.’ I believe it is because previous credit card was cancelled and a new one implemented. Please send details so I can get this fixed/reversed with new card details

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    antonyagnel · Member ·

    You should be able to get help by replying to that email directly or by contacting WordPress.com support staff at help@wordpress.com.
    If you wish to contact Staff about the charges you see on your statement, please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

    Source thread.

  • Unknown's avatar
    5dime · Member ·

    thanks Tony

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