Allow visitors to leave comments

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  ianlever · Member · Apr 11, 2021 at 10:04 pm

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  I am close to completing my website and want to offer visitors the opportunity to leave general feedback and/or ask questions – like a feedback forum. Should I do this through the website or should I link to something like Facebook? My preference is on the website itself.

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  ryrhino00 · Member · Apr 12, 2021 at 2:21 am

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  Hi,

  Please read this support document that teaches how to use comments on your website.

  https://wordpress.com/support/comments/

  One other document called Comment with Facebook or Twitter is another document you may want to read.

  https://wordpress.com/support/facebook-and-twitter-comments/

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  ianlever · Member · Apr 12, 2021 at 7:33 am

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  Thank you for this response which is most helpful. However I wasnt planning on using the blog features. I simply wanted to allow visitors to leave comments on their experience having visited the site. Like below

  – This was a great resource to help my collecting
  – This was a poor site with insufficient information
  – The information in this area is incorrect and should reference…….
  – I have some additional information I can share.

  Hope this helps explain the features I am looking for

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  staff-mckluskey · Staff · Apr 13, 2021 at 7:16 am

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  Hi,

  Do you want those comments to be public for anyone to see, or are you looking for a way for users to contact you directly with their feedback?
  Do you have an example of what you’d like to achieve from another site?
  Also, what is the URL of the site you’re working on?

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  ianlever · Member · Apr 13, 2021 at 7:37 am

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  Hi yes, I would like them to be public for everyone to see and even have the ability for other visitors to reply to comments left (if that’s possible).

  My site isn’t live at the moment.

  A bit like a forum.

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  aleone89 · Staff · Apr 13, 2021 at 9:12 am

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  Hello there,

  It would only be possible to people to submit comments when the site is public.

  Please see this guide on how to set a site public: https://wordpress.com/support/settings/privacy-settings/

  Many thanks.

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  ianlever · Member · Apr 13, 2021 at 10:28 am

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  Thank you. But how do I enable comments? Is it a plug-in or an existing feature.

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  fstat · Staff · Apr 13, 2021 at 12:18 pm

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  Here’s how to enable the comments for posts and/or pages on your site:

  https://wordpress.com/support/comments/#enable-disable-comments

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  ianlever · Member · Apr 13, 2021 at 2:59 pm

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  Thanks that really helpful. It does look like this will deliver the effect I am looking for. Should I create a page that is entitled Feedback? I would like all feedback to be on a single page.

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  staff-ozmodiar · Staff · Apr 13, 2021 at 3:08 pm

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  I think that’s the best option for the way you would like to gather feedback.

  I’d say give that a try and see how it works for you and your site visitors.