Already have a site but can’t log in (changing name of current site)
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Hello,
My name is Alessandra Leto and I am a current user of WordPress. My site’s URL is https://www.thedressydenimdiva.com/. I am looking to rebrand and buy a new name and new site theme however for some reason I cannot log into WordPress as it is not recognizing my email. I need to know how to fix that issue, cancel the above site and rename the site?
Thank you,
Alessandra -
Hi Alessandra!
I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Dreamhost.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
You can look for help at the community forums here: https://wordpress.org/support/forums/
http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.
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