Already paid for business subscription

  • Unknown's avatar
    bmurphy313 · Member ·

    Hi, I am trying to re-connect my domain dacostacounseling.com to my wp site: dacostacounseling.wpcomstaging.com.

    I already paid for it on 3/8/23 and it doesn’t expire until 3/8/24. So why can’t I re-connect the domain???

    To complete the domain connection WP it trying to bill me again for this, but my subscription is active until 3/8/2024. Please help me fix this connection so my site can go live again.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    dragstor · Member ·

    Hi there!

    I noticed that you emailed us yesterday regarding this, where you provided us with valuable details regarding this — I suggest that we continue the discussion via email.

    We will be in touch with you shortly via email 😊

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