Am I being impatient?

  • Unknown's avatar

    I’m a complete novice, please help.

    I’ve just managed to bring my old website URL into wordpress, I think…I paid for the mapping and it looks like my attached email address are also intact, I changed the DNS at my provider, I know it might take a while for the whole think to be in sycnch, but just need reassurance I’ve done the right thing because..

    My wordpress.com account is now going straight to my old website URL – http://www.kaleidoscopefacepainting.co.uk and displaying the website, which is obviously not what I want to happen…I want people to search my URL and be bought to my wordpress site. Effectively, I want to dump my old site.

    Am I just being impatient? will this right itself if I wait, or do you think I’ve set it up wrong?

    Any advice gratefully received, please speak as if you’ve encountered the village idiot…I really have no clue :(

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    If you would like to use your domain you will first need to purchase a domain mapping upgrade http://en.support.wordpress.com/domains/ set up domain mapping. http://en.support.wordpress.com/domains/map-existing-domain/

    After you make the domain mapping purchase here > Dashboard > Store > My Upgrades and do the primary blog set up it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

  • Unknown's avatar

    Domain Helper says you are a bit impatient and don’t have the primary domain set correctly ( means your traffic will go to the correct place but the base blog name will be displayed) – see below for how to correct the Primary domain setting

    http://en.support.wordpress.com/domain-mapping/#setting-the-primary-domain

    Are you also setting up email with your domain name?

    If so start here: http://en.support.wordpress.com/domains/add-email/

  • Unknown's avatar

    Clicking on your link kaleidoscopefacepainting.co.uk brings me to kaleidoscopefacepainting.wordpress.com Is this what you intended?

    But why mapping if you are using the WordPress.com URL? Normally that is a paid upgrade for people who want to have their WordPress.com URL appear under their custom domain, not the other way around, unless I’ve missed something?

    As far as “searching your URL” if your site is set to public, it may take a while for search engines to catch up with the change.

  • Unknown's avatar

    OK, thanks…perhaps I am being impatient then.
    I’ve purchased the mapping upgrade and set up the domain mapping. I’ve done the primary blog set-up, but I was confused about whether to choose the one with my desired URL, or the one that displays my desired site?! I take it, I should choose my URL and wait?

    I get my domain name through LCN, I’ve just checked back with them and got this screen! –

    “In order for DNS Management to function correctly you will need to reset your nameservers to the LCN defaults
    ×
    DNS Settings for: kaleidoscopefacepainting.co.uk DNS Settings require specialist knowledge

    Setting DNS for your domain incorrectly could cause problems with your hosting, email & forwarding services.
    Your Nameservers are not set to the LCN defaults. This may affect some of your services. If you’re having problems with your hosting or forwarding, please reset your Nameservers to the LCN default settings or get in touch with our friendly support team.”

    Slightly concerned about that, is there any way I can check?

  • Unknown's avatar

    Please read & follow the instructions at the links I left above

    It sounds like you are keeping email on your old host – if so the instructions below should help

    http://en.support.wordpress.com/domains/add-email/add-other-email/

  • Unknown's avatar

    Oh thanks, I didn’t see those answers..
    I’ll change the primary domain to http://www.kaleidoscopefacepainting.co.uk now and see what happens :)
    Yes, auxclass, I’m trying to maintain my emails as they are.

    Just Jennifer, thankyou…it’s Just this Jennifer getting the settings wrong :P

  • Unknown's avatar

    Lol…what is this, geek spam?

  • Unknown's avatar

    It’s robo spam. Ignore it and Staff will remove it as it has been reported.

  • Unknown's avatar

    Thanks Auxclass…I’ve changed the primary domain and I’ve just looked at the DNS advice in the link you sent, it’s the same page I looked at before purchasing mapping, so I was getting ready to do it like that…but when I purchased the mapping a button appeared asking if I wanted to keep my email settings too, so I clicked it and it seems to have bought the mx records in automatically, do you think that’s all that’s needed?

  • Unknown's avatar
  • Unknown's avatar

    Was not aware of that button – must be some sort of new feature – when I moved it was all by hand – this might be your lucky day

    This has been flagged for the staff to clear the spam – they are also the ones that would know about the button – and hopefully this will read down and not just zap the spam

  • Unknown's avatar

    I am not sure completely about the format – but the staff is good at the format – so lets see what they say before changing anything

  • Unknown's avatar

    Thanks :)

    I thought it might be my lucky day when it was that easy to do! I hope I’m right…just a bit worried about my web provider saying I have to reset my name servers back to their defaults otherwise my email, and everything might not work…can they do that? seems a bit naughty?

  • Unknown's avatar

    I have a mapped site here – my email is with my old provider – the name servers point to WordPress.COM and my email works with a MX record and A record that are here – so the email can work just a matter of getting the setup correct – you might go back to your email provider and show them the link for Other Providers and see what they think while we are waiting for the staff

  • Unknown's avatar

    This is the format of my records that make my email work – however each mail host is a bit different and the format of the records here is a bit different than some other hosts –

    MX 10 mail.my-site.com.
    A mail 255.255.255.255

    These are your records

    10:mx0.mailguard.com
    10:mx1.mailguard.com

  • Unknown's avatar

    Yes, I’ll do that now…
    So, if my URL is working, and is ‘here’, does that mean my A record is here? is it the same thing? or should I check that?

    Thankyou, and thanks to everyone else for the advice, not panicking so much now, I just can’t be without my email for even a day! at least tomorrow’s Sunday, so I can get away with not responding to business emails.

  • Unknown's avatar

    Your A records seem to be correct – you can’t change them anyway – the “mail” part of the record for my site sends the email to the correct place

    I re-flagged this for the staff to help – and yes double check with your email host – they should be able to double check and give you the correct info – but they are the ones that know the internals of their system – when I moved I had to get the staff to help with the format – the format was a bit different than my old host – both were valid – just not on each others systems –

    The staff are nice here and should be able to help or tell you exactly what info you need to get from your email host – when I moved I bought a spare domain name and moved it first and after it was working for a few days moved my main site –

  • Unknown's avatar

    Oh, thanks for checking that for me. I’ve emailed my host, hopefully they’ll be able to shed some light, and if needed I’ll ask the staff here to help. Wish I’d thought of buying a spare first!

    Excellent advice, thanks again.

  • Unknown's avatar

    You be welcome & good luck

    Everything will get working – but yes it can be tough waiting while the details get straightened out and the propagation spreads to the far corners of the internet

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