Am I doing something wrong when I approve comments? It's not working.
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My comment is stuck in pending mode and it will not do anything when I approve.
Blog url: http://whatsthejillio.wordpress.com/ -
Approving comments should be working. Can you please try clearing your browser cache and try again?
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Clearing cache did not work. The same solution was proposed on other threads. I tried multiple times in both Firefox and Safari.
When I go to my Comments page in my dashboard, there is no checkbox for bulk actions nor is there any activity with I hover the mouse over the comment. Normally, it should bring up options to edit, approve, etc.
Any more ideas?
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Can you please verify which blog you’re having trouble with?
Is it definitely http://geoandjill.com/ ?
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Can you please make sure that JavaScript is enabled in your browser?
http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=23852
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JavaScript was already enabled, including all options under the advanced java script menu.
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Are you running any firewalls or third-party security applications?
If so, would you mind checking with those disabled?
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No firewalls or 3rd party apps.
This may have helped earlier, but I don’t think it’s a browser issue or even a computer settings issue. I tried the WordPress iOS app on my phone and i cannot do anything with comments through the app either. Won’t let me edit, approve, reject….nothing.
Seems to me that it is something with our particular theme or with WordPress. Are there any known issues? Our current theme is Comet by Frostpress.
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I just switched your role to Contributor, then back to Administrator.
Would you please try again?
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Are you logged in as davisconnectiongroup for the blog http://geoandjill.com/ through the app?
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That’s very strange, I can only see the problem when logged in under your account.
If you don’t mind waiting, I’m going to pass this up the change for some further digging.
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Thanks!
Seems to work for new comments. However, I still can’t do anything with comments before the fix. Will I have perpetually pending comments? -
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