Am I eligible for a refund?

  • Unknown's avatar
    craftybrewerspod · Member ·

    Hi — I want to cancel my WordPress.com Premium plan but I am not sure if I am eligible for a refund. I would like to keep the domain that I purchased through WordPress. The domain was free with the purchase of the Premium plan. So I want to make sure I can cancel the Premium plan and get a refund for that purchase, but also pay WordPress the regular fee to buy the domain. Can you help?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I see that you already canceled the WordPress.com Premium plan. The system kept the cost of the domain registration and refunded the remaining amount. You can see the refund receipt at https://wordpress.com/me/billing.

    I’m sorry to see you go. Would you mind sharing with us the reason for canceling your WordPress.com Premium plan? If you still need a website, we’d love to learn more and help you build it on WordPress.com.

    Need a website fast? You can hire our experts to build the website for you. Check out our website design service to learn more and place an order!

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