Am I pissed or is WordPress TOTAL BS?

  • Unknown's avatar
    thebarbarablog · Member ·

    I’m trying to upgrade to the premium service and WordPress keeps rejecting my card. I’m from Italy using a VISA debit card.
    I need help and I have to post my question on a forum? Yahoo is free of charge and you still get proper tech support. Debit cards are my only option and i have 2. I’ve tried over and over that i ended up blocking one card, aand yes there is more than enough money on both. If anybody sees this, what can I do?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    I’m sorry for the trouble you had with that payment. WordPress.com received an error from our payment processor (PayPal) saying that they could not complete the payment. That can sometimes happen if PayPal can’t confirm your billing address for the card, or if your bank blocked the transaction from WordPress.com, even if you have enough funds in your account.

    However, I see you successfully paid using another card after that. Please let me know if I can do anything more to help! You can also contact us directly using our contact form for direct help from staff with your upgrades or other questions.

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