amex not accepted for EURO payment for upgrade account

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  taxiambassador · Member · Jun 12, 2014 at 10:48 pm

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  amex wot get accepted for EURO payment in order to upgrade my account to business.
  Who knows what to do? I can’t find a place to contact a sales department or….?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 12, 2014 at 10:51 pm

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  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  druesome · Staff · Jun 13, 2014 at 3:24 pm

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  Hey there!

  Sorry about the trouble you’re having. What errors are you receiving after trying to purchase the upgrade? Have you tried paying in US dollars? Usually, the currency follows your credit card’s country of issue, and that may be why you can’t pay in Euros. Please let me know if this remains a problem. Thanks!

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  taxiambassador · Member · Jun 14, 2014 at 11:04 am

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  Hello,

  Thanks for the quick response. Within the checkout environment, the system automatically selects EURO, possibly because I am from the Netherlands, however, I can’t change this to US dollar, or whatever other currency. Please send me a link where I can purchase the upgrade to business account and pay with EUROS using AMEX or will be charged in US Dollars.

  Many thanks!

  Regards

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  druesome · Staff · Jun 15, 2014 at 8:35 am

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  Hi!

  I went ahead and setup a manual payment request for you:

  https://manualpayments.wordpress.com/?u=402f2b9221

  The total amount is US$299. If you are able to pay it, I’d be glad to add the WordPress.com Business upgrade to your account. Let me know how it goes. Thank you!

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  taxiambassador · Member · Jun 15, 2014 at 11:15 am

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  Thanks! Completed the checkout procedure, now only waiting for my dashboard to change to an business account. How long will this take?

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  druesome · Staff · Jun 15, 2014 at 4:36 pm

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  Howdy,

  Thanks for the payment! I’ve gone ahead and added the WordPress.com Business bundle to your account. Here’s the receipt of the payment:

  https://mc.a8c.com/billingdaddy/view-receipt.php?id=6126039

  Just to remind you which features came with the bundle, here they are:

  • Free Custom Domain
  • Custom Design
  • Unlimited Premium Themes
  • eCommerce Capabilities
  • Unlimited Videos
  • No Ads
  • Live Chat Support

  For more info about the bundle, click here:

  WordPress.com Business [Redirects to Plans]

  Let me know if you had additional questions about it or need any help setting it up. Thank you so much!