Amount deducted transaction failed

  • Unknown's avatar
    almightyshivaa · Member ·

    I have tried purchasing personal plan upgrade for domain connected with almightyshivaa.org. The transaction failed but amount of Rs82.67 was debited from that credit card. Kindly refund.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    While it looks like you were having trouble with that purchase, I’m showing that the transaction was completed once you cleared up the issue with your bank and they allowed the charge to go through. You can verify this by viewing the transaction receipt in your account:

    https://wordpress.com/me/purchases/billing

    If you changed your mind on that purchase, you can cancel it by clicking the Active Upgrades tab, selecting the upgrade, and canceling it from there.

    I hope that clarifies things!

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