An account with a connected e-mail I cant find
-
Hi,
I have a domene, and a user name (not the one I am currently logged in with ) which I can’t log in to. I have forgotten my password, but I don’t know whitch e-mail wordpress have stored on my account, because I don’t recieve any mail when I ask for a new password. I can’t seem to get to the chat-support only theese forums. Can anyone help me?
Yours sincerely
Elizabeth HigsonThe blog I need help with is: (visible only to logged in users)
-
Hello Elizabeth,
Can you please provide the domain and username which you are having trouble with?
Typically a user will need to know the email address associated with an account in order to recover/update password as noted on the Account Recovery page, but your situation is a little more tricky.
I’ve tagged your post with ‘modlook’ so a member of staff can help you sort this out. They’ll be with you shortly – thanks for your patience! :)
-
Hi there,
Yes, what is the URL of the site and/or the username that is connected to the account you are trying to access? I can look up the account from the site URL/username and email the address on file.
Let me know. Thanks!
-
Hi,
thank you for helping me :)
The URL is http://www.elizabethhigson.com and the username is Eliza -
Thanks — elizabethhigson.com uses WordPress.org software (rather than WordPress.com) and is hosted by one.com:
The login details for this site aren’t stored on our servers, so I recommend contacting your host for advice if you cannot remember them at all. They should be able to look at your options.
The WordPress.org support forums will be the best place to post if you have more questions after speaking to one.com:
https://wordpress.org/support/forums
Best of luck getting this sorted :)
- The topic ‘An account with a connected e-mail I cant find’ is closed to new replies.
WordPress.com Forums 