an active token is needed to add an author to my site

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  socksnshoes96 · Member · Nov 3, 2016 at 5:29 am

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  I am trying to add a user as an author on my site, but she keeps getting a message that an active token is required. None of the other authors have needed this. What is it, and how can I help her?

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Nov 3, 2016 at 9:14 am

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  Please tell her to enable 3rd party cookies to see if that works.

  Preview Problems and Third-Party Cookies

  If she is still having an issue with this after following the instructions in that support doc, please return here and add the MODLOOK tag to the Tags section of the forum thread sidebar to receive Staff assistance.