An error occurred in the upload. Please try again later.

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  rcubillo92 · Member · Apr 18, 2019 at 7:17 pm

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  I need help. I have been trying to upload some pictures into my wordpress Media library but I’m getting this error (An error occurred in the upload. Please try again later.)

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Apr 19, 2019 at 1:22 pm

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  Hi there,

  Please try clearing your browser cache, and unplug your modem/router for a few seconds to reset it.

  If that doesn’t work, please check if using a completely different browser, or a different internet connection if possible, make any difference.

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  rcubillo92 · Member · Apr 19, 2019 at 7:49 pm

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  Hi Kokkieh, Thank you for your help.

  Unfortunately, that didn’t work. I’m not able to see the pictures. Any other idea?

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  rcubillo92 · Member · Apr 19, 2019 at 7:53 pm

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  When I tried opening the picture, this is what I get:

  error: [Duplicate entry ‘0’ for key ‘PRIMARY’]

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  supernovia · Staff · Apr 19, 2019 at 8:20 pm

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  @rcubillo92 can you upload directly via https://wordpress.com/media ?

  Also, can you confirm this is for https://ronaldcubillo.wordpress.com/ ? If it is not, can you send a link to the correct site?

  These forums are for the sites hosted and managed here at WordPress.com. If you need help with an individual WordPress installation you’re running with another host, you’ll want to use the correct forums at https://wordpress.org/support/forums/

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  rcubillo92 · Member · Apr 19, 2019 at 8:35 pm

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  Hi!

  I tried using the media to upload the pictures, but it didn’t work.

  This is the site I’m working on: https://nashvillecoachingcoalition.com/wp-admin/

  Thank you so much!

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  supernovia · Staff · Apr 19, 2019 at 8:42 pm

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  Thanks @rcubillo92, nashvillecoachingcoalition.com would not work with that media uploader, because it is not hosted on our servers and does not seem to be using Jetpack for site management.

  And these forums are actually for the sites hosted on our servers. Our installation can be quite different from what you have as your own WordPress installation at another host.

  I’d recommend searching the support forum here for the error you got:
  https://wordpress.org/support/forums/

  Good luck!

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  rcubillo92 · Member · Apr 19, 2019 at 9:01 pm

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  Awesome! Thank you so much for your help!