'An error occurred while trying to send the domain transfer code.'

• 

  inyetemplewokoma · Member · Jun 18, 2016 at 7:34 pm

  • Copy link
  • Add topic to favorites

  I keep getting this error. Any suggestions as to solutions?

  The blog I need help with is: (visible only to logged in users)

• 

  staff-ozmodiar · Staff · Jun 20, 2016 at 3:44 am

  • Copy link

  The issue is that the WordPress.com user account that you are posting from is not the owner of that upgrade.

  Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to transfer the domain.