An error occurred while updating Elementor Pro: Download failed. Unauthorized

  • Unknown's avatar
    powerboostsociety · Member ·

    hello I got this message when updating Elementor plug in ‘An error occurred while updating Elementor Pro: Download failed. Unauthorized’

    I am in china on business and must use a vpn to access the internet here so I believe that may be the issue.

    my website will not open and comes up as ‘Fatal error: Uncaught Error: Call to undefined method ElementorCoreSettingsPageManager::get_page() in /home/powerb95/public_html/wp-content/plugins/elementor-pro/modules/custom-css/module.php:132 Stack trace: #0 /home/powerb95/public_html/wp-includes/class-wp-hook.php(286): ElementorProModulesCustomCssModule->add_page_settings_css(……’

  • kokkieh · Staff ·

    Hi there,

    Please contact support for the Elementor theme directly for help with this.

    We only provide support for sites hosted on WordPress.com in this forum. We’re not able to help with a site using the open source WordPress software, nor can we help with themes developed for that software by other companies.

    https://my.elementor.com/contact/

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