An error occurred while updating Google Analytics for WordPress by MonsterInsights on Magno's B

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  joachimcarrein · Member · Mar 27, 2017 at 4:02 pm

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  Whenever I try to update this plugin through the wordpress.com plugin management page, I get the error in the subject, while other plugins update without a problem.

  If I go to my blog and update manually, this works as well.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 28, 2017 at 4:26 am

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  jasmijn.be is hosted by Hetzner Online, not by wordpress.COM.

  That site is not hosted by wordpress.COM and we do not provide support for it as it is not on our servers.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  That support is provided at https://wordpress.ORG/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  Some Jetpack solutions are here http://jetpack.com/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.