An item not showing up in my ‘shop’

  • Unknown's avatar
    selfmanagenow · Member ·

    I added a new category under products but it doesn’t show up on my ‘shop’ page. I had four and with the addition, it should be 5 products. The page says displaying all 5 results but the new item is not there. The product is public and published, showing active like the rest of them.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hey there –

    Thanks for reaching out. After taking a look it seems that this is the missing product:
    7 Essential Tips For Successful BCBA Supervision

    I noticed there is not a price assigned to the product. This might impact how it’s displayed on the shop page. Is that intentionally set to $0?

    Whenever things aren’t working as expected it is a good idea to run a health check and make sure no conflicts are happening between your plugins. https://en.support.wordpress.com/video-tutorials/videos-plugins/

    I noticed the back to school self management item right away! This is really helpful information that could be so helpful for many families. Since we are in “back to school” season it might be worthwhile to try some advertising of that material and help bring more viewership to your shop page. Here are some more details on how you can boost that material: https://wordpress.com/support/promote-a-post/

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