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Forums / an old site needs to be removed

an old site needs to be removed

  • Unknown's avatar
    jtjenning · Member · Aug 17, 2017 at 10:15 pm
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    autoadvantagefinance.wordpress.com needs to be removed – keeps showing up in Google searches – it as extremely outdated information which will mislead our customers .
    PLEASE assist in removing this site or enlighten me on how to – Thanks

  • Unknown's avatar
    timethief · Member · Aug 18, 2017 at 4:35 am
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    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

    http://NAME_OF_BLOG.wordpress.com/wp-admin/

    * You will have to replace “name_of_blog” with the actual blog’s name in that URL.

    I recommend bookmarking that link or memorizing it.

    You can update your email address here https://wordpress.com/me

    There is a single email address that can be used on only one wordpress.COM username account and not on any others, regardless of how many blogs are registered under that username account. The wordpress.COM blog’s owner can change the relevant email address on their accounts page at https://wordpress.com/me/account at any time. A confirmation email will be sent to that address.

    For Issues Changing your Email Address see https://en.support.wordpress.com/email-address/#issues-changing-your-email-address

    If you cannot locate an activation or confirmation email check your email client spam filter please and if you use Gmail or a or G Suite account see here https://en.support.wordpress.com/email-notifications/gmail-issues/

    If you are not logged in under the correct WordPress.COM username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

    If you did not register the site under your username account and do not have the required access, then you need to contact the person who registered the account and site under it, and have them act or transfer the site to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

    If the login information has been lost go to
    https://en.support.wordpress.com/passwords/
    https://en.support.wordpress.com/passwords/#lost-password

    If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.

    Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/

  • Unknown's avatar
    gemmacevans · Member · Aug 18, 2017 at 10:17 am
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    Hi jtjenning,

    The account you are logged in to doesn’t have a user account on autoadvantagefinance.wordpress.com. Did you create the site using another WordPress.com account?

    A site can only be deleted by the owner. We respect bloggers’ ownership of their content and will not move or delete a site without its owners consent — no matter how long it has been since their last update.

    Let me know if you own the site and we’ll go from there.

    Thanks!

  • The topic ‘an old site needs to be removed’ is closed to new replies.

Tags

  • Account Recovery
  • lost password link
  • wp Admin login link
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 2 replies
  • Last activity 8 years
  • Latest reply from jtjenning

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