analytics

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  rcisales · Member · Apr 26, 2023 at 3:24 pm

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  Hi, I have the permissions in my administrative roll to see analytics but when I try to pull up any of the statistics the screen is blank and there is no information. Please help.

  I don’t have a site linked to this WordPress.com account

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Apr 27, 2023 at 11:28 am

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  Hi there,

  I’ve checked your account, and the Stats page is loading correctly on our end. Sometimes, a blank screen can be the result of your browser’s cache needing a refresh. This is a common fix for when Stats and other pages don’t load as expected.

  To clear your browser’s cache, please follow these instructions:

  

  How to Solve Common Browser Issues

  in WordPress.com Support

  5 min read

  Some issues that you encounter with your WordPress.com site or account can be solved by changing your browser settings, refreshing the page, or clearing the browser cache and cookies. Supported Browsers Some browser issues may be caused by the browser itself. For optimal viewing and security we recommend that you use an up-to-date version of any of the following browsers: Google Chro

  After clearing your cache, please refresh your browser and try accessing the Stats again. If the issue persists, don’t hesitate to reach out to us again. We’re here to help.