Analytics clearly innacurate
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Can someone at WordPress Tech please explain how the site analytics work? Because it consistently shows I have fewer views/visitors than I have likes for the same post. So where do your numbers come from? How can I get accurate numbers? Seems like a fairly straightforward bit of data collection; not sure why it is so wrong so often.
The blog I need help with is: (visible only to logged in users)
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Oh, one more question: Why can’t you just give me a link to YOU, instead of making me air my grievance on a public forum? I don’t need random fellow users to speculate and discuss my issue, I need an employee who is paid to know the answers to address my question. You know, ACTUAL help.
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your stats are accurate, your attitude is poor – so only a short answer
people can Like a post and not visit your site – from the Reader for instance, and some other places if my memory is correct – and some people just like a post and never bother to read more than the headline – not sure why – but that is the way it works
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Duplicate answered here previously https://en.forums.wordpress.com/topic/analytics-clearly-innacurate?replies=2#post-2572090
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I need an employee who is paid to know the answers to address my question. You know, ACTUAL help.
Your assumption that only Staff have correct answers is unsupported by my nearly 10 years of experience answering questions here. The answer i provided in your other thread is correct.
There isn’t any phone support here. All support docs are at http://support.wordpress.com
For all the support options when you have technical support issues
see https://en.support.wordpress.com/help-support-options/If you have a paid upgrade, please use the “Contact Support” form, http://support.wordpress.com/contact/ where you will receive a choice of having staff answer your question publicly or privately. See here Live Chat Support https://en.support.wordpress.com/live-chat/
re: direct email support
Also note, that you can email Staff at:
support@wordpress.com/
or
help@wordpress.com -
Thanks for the answers. That makes sense.
My attitude is based on the fact that the company does not provide any actual help. So not directed at you, obviously, as you do not work for the company.
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There is Staff support and I provided how to get it above. Please go ahead and use the means provided to contact Staff and have them confirm what I posted here https://en.forums.wordpress.com/topic/analytics-clearly-innacurate?replies=2#post-2572090
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