analytics not displaying any data

  • Unknown's avatar
    pridefulpatchez · Member ·

    My analytics say I have 0 sales even though we have sales..any recommendations?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    seo1b4e683e1889 · Member ·

    I’ve seen this happen before; sometimes the analytics on WP.com don’t track certain types of sales, especially if you’re using an external checkout system or a plugin that’s not fully integrated with WP.com analytics. Are your sales going through WooCommerce, PayPal buttons, or something else? It might also help to double-check if the order status is marked as “completed,” since some analytics only count completed orders. Hope that helps narrow it down!

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