Analytics problem with variations

  • Unknown's avatar
    erinucreationsgmailcom · Member ·

    I use Analytics on my website to find my order totals to fill orders for my customers. The last few weeks this feature is not able to list the variations when I click on a product, as it always has in the past. It says instead: ‘There was an error getting your stats. Please try again. Reload’ The reload button doesn’t help. The variations show up in a list of all the products’ variations in random order so I can ultimately find them but it is a very cumbersome process. What can I do to fix this issue?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.

    If you’re having trouble with Woo, please contact Woo Support about this via https://woo.com/my-account/create-a-ticket/ if you have any paid Woo products, or https://wordpress.org/support/plugin/woocommerce/ if you do not. A member of their support team will be the most capable of providing assistance.

    I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.

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