Announcement Bar

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  annipfitz · Member · Jul 3, 2020 at 2:42 am

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  Hi there, I’m trying to edit the contact details on a WordPress site but I can’t figure out how to edit the Top Bar/Announcement Bar at the top of the page. How do I do this?

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  staff-mckluskey · Staff · Jul 3, 2020 at 8:01 am

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  Hi there!

  What’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  annipfitz · Member · Jul 5, 2020 at 7:20 am

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  It is https://www.theboydclinic.co.nz/

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  staff-blorbo · Staff · Jul 5, 2020 at 7:22 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.