annual charge needs to be stopped

  • Unknown's avatar
    teriziegler · Member ·

    You guys are being so patient with me. I want the autorenew stopped and also my $18 refunded. I did go try to log in as scentedinks. The password I use when I log in as teriziegler, would not work, so I thought I must need a new password for scentedinks log in. But when I went to change the password, they sent me an email that said “Someone recently requested that the password be reset for teriziegler.” Well…I don’t want a new password for teriziegler. I’ve changed that a bunch of times trying to figure this out. I’m so confused! Please don’t give up on me. My husband wants me to take care of this. Why can’t someone talk with me on the phone at WordPress??!!

  • Unknown's avatar
    auxclass · Member ·

    @teriziegler – log out of that account – you can’t be logged in at all

    Then go to the log-in page – and do the lost password process with ‘scentedinks’ as noted above

    https://scentedinkdesign.wordpress.com/wp-login.php

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