Annual Domain/Personal Plan purchase

  • Unknown's avatar
    mitchelleast · Member ·

    Whenever i go to process a payment for the Annual PersonalPlan/Free Domain my card declines when i have the funds in my account

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-95percentghost · Staff ·

    Hi there, I checked your account and I do see the declines, but we don’t receive information as to why. Your WordPress.com account appears to be fine; and declinations like this generally come from your bank/card provider. As you mention the card has enough funds, it’s possible that your card provider flagged the transaction automatically as fraudulent and they declined it in order to protect you.

    In that kind of situation it’s best to check with your bank/card provider to make sure they’re aware that it’s definitely you trying to make the purchase.

  • The topic ‘Annual Domain/Personal Plan purchase’ is closed to new replies.