Annulé le renouvellement automatique

  • Unknown's avatar
    womannsworld · Member ·

    Bonjour, je ne souhaite pas renouveler le nom de domaine aroundtheworldwithann. Comment dois-je faire ? Merci.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    kevinbazira · Member ·

    Hi @womannsworld,

    I’ve used Google Translate to understand:

    Hello, I do not wish to renew the domain aroundtheworldwithann. How should I do it ? Thank you.

    To cancel automatic renewal for your domain name, please follow the steps below;

    1. 1. Go to Account Profile → Manage Purchases.
    2. 2. Select the subscription you’d like to cancel.
    3. 3. Click Cancel Subscription. If you are within the refund period, you will see Cancel Subscription and Refund.
    4. 4. On the next page, click Cancel Subscription again to confirm that you want to turn automatic renewal off for the plan or custom domain.
    5. 5. You should see this message at the top of your Manage Purchases page if your cancellation was successful. You will also receive an email confirmation regarding the cancellation.

    In case your domain was renewed recently, the option to cancel will not be available. In this case, please select “Contact Support to Cancel your Domain and Refund” to contact support and ask to disable automatic renewal or respond on this ticket so that Staff can disable automatic renewal for your domain name.

    Hope this helps.

  • Unknown's avatar
    gemmacevans · Member ·

    Hi womannsworld,

    The account you are contacting us from hasn’t purchased any domains on WordPress.com, which suggests you used a different account. What is the full domain you need help with?

    If you let me know, I’ll try and point you in the right direction.

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