Another free trial for Creator Plan?

  • Unknown's avatar

    Hello,

    I already used my 14-day free trial for Creator Plan, and I didn’t expect that after the trial expired, all of my important contents would be hidden as I posted them with plugins. I thought they would just be reverted back to normal posts. Since I don’t want to spend $40 just to get my contents back, may I ask for my backup or another free trial? Or is there any other way for me to do that? After all, I think the Starter Plan is fine for me, but it does not allow me to use plugins, so I’m not sure whether I could get my contents back or not.

    Thanks in advance.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    I’m sorry, the blog I need help with is: coindesallein.wordpress.com.

  • Hi there,

    I extended the trial to 3/28 but am unable to do anything beyond that date. Hope that helps. Let us know if you have any questions.

    Thanks!

  • Unknown's avatar

    Hello,

    Thanks for being helpful. Yet, I have another question, which relates to Jetpack. I succeeded in recovering the website, but when I tried to restore the backup, it said that the Jetpack connection to my website had failed, even though I already checked everything and things were going well. Could you please help me with that?

    Thanks a lot.

  • Hey there,

    I was unable to reproduce the issue, and it looks like your site’s Jetpack connection is successfully connected. Are you still having any issues when trying to restore the site?

    Thanks!

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