Another paid account not listed

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  skxyfc6xbf · Member · Apr 1, 2023 at 7:44 am

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  Hey, your records don’t show anything?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Apr 3, 2023 at 4:17 am

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  Hi there!

  It doesn’t look like you have paid anything using the WordPress.com account @skxyfc6xbf. If you paid, it must have been on a different WordPress.com account. Do you remember the address of the site/domain that you paid for?

  We can’t help with logging into a different account, but you can fill out the account recovery form here, and our account recovery team will get back to you via email to help you log into the correct WordPress.com account.

  You can learn more about our account recovery process here:

  

  Account Recovery

  in WordPress.com Support

  4 min read

  At some point, you may run into a situation in which you’ve lost access to your account. We want to ensure that you take the necessary steps to avoid getting locked out and set up your WordPress.com account to be recoverable. Password Reset ProcessSMS Recovery with Two-Step AuthenticationAccount Recovery FormRecovery Email and SMS NumberIf Ownership Cannot be Established Password Reset Proce

  Regards