Answering to user that contacted me using contact form (email visible only to moderators and staff)

  • Unknown's avatar

    Dear staff, please tell me how can I answer user that contacted me through contact form, his question came on my private e-mail. From what e-mail adress can I answer to him, I don`t want to use my private e-mail adress, I want it to looks professional, what is the way to do it?
    Sincerely, Robert

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi Robert,

    This is a really great question.

    You have two options:

    1. The first is dependent on you having a custom domain name. I see you had one at a point (medjudrzavniugovori.com), but it’s since expired. If you decide to re-register a custom domain name here, you can create an email such as (email visible only to moderators and staff). If you’re interested in learning more about this, here is information on creating email forwards:

      en.support.wordpress.com/email-forwarding/

    2. The second option is to simply create a ‘business’ account via your email client. So, if you use gmail for instance, you can open a new address called (email visible only to moderators and staff) (as an example). Then, you can send all your website-related emails from this address.

    I hope this helps! If you have any other concerns, drop me a note. Thanks much!

  • Unknown's avatar

    Thank You Robyn,
    for answering this question so quick, it was helpfull!
    Robert I.

  • Unknown's avatar

    Fabulous! I’m very happy I could help.

    Wishing you the best!

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