Anual payment

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  jessy35b · Member · Jan 14, 2024 at 5:26 pm

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  Hello! I need to report that my bank account was charged $396.63 for this year. Can you please call me to get this correct it?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jan 14, 2024 at 5:46 pm

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  WordPress.com doens’t have phone support. Did you already check that charge at https://wpchrg.wordpress.com/? What do you mean with “get this corrected”?

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  aisajib · Member · Jan 15, 2024 at 10:10 am

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  Hi there!

  We don’t offer phone support at WordPress.com. However, I checked your account and found no active subscriptions. This means your subscription is on a different WordPress.com account.

  If you’re not sure which account the subscription is on, please fill out the form at https://wpchrg.wordpress.com/ and send us the details. Our billing team will get back to you via email to help you log in to the correct account.

  Feel free to let us know if you have more questions.