Anulare abonament

  • Unknown's avatar
    roxana92blog · Member ·

    Am anulat abonamentul acum 2 luni și încă nu mi s-au returnat banii!

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    I’ve used Google Translate to understand:

    I canceled my subscription 2 months ago and my money has not been refunded yet!

    Are you speaking of the Premium Plan on roxana92blog.wordpress.com?

    You bought that plan on 29 March, and cancelled it on 8 April. Our refund period on monthly plans is only 7 days, so your plan was already three days past the refund period when you cancelled it, and we didn’t issue a refund.

    I have now issued a late refund. You should receive the refund in about 10 business days, depending on your bank’s processing times.

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