Any idea why fonts are not loading correctly from WordPress?

sjwsentinel · Member · Aug 10, 2015 at 7:55 am
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Fonts on my site are saved to Brandon Grotesque and Skolar, but do not load, though I have tried with several browsers. This is a persistent problem today.

Anyone else having problems like this?

The blog I need help with is: (visible only to logged in users)
wanwan0402 · Member · Aug 10, 2015 at 8:34 am
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me toooo!
My font is Fertigo Pro Script, but the titles of the posts and the menu doesn’t show it correctly!

it should like this: https://mariatitovatheswan.files.wordpress.com/2015/08/home-page.jpg

But it shows this: https://mariatitovatheswan.files.wordpress.com/2015/08/home-page-00.jpg

The blog I need help with is http://mariatitovatheswan.com/
peterdelannoy · Member · Aug 10, 2015 at 8:38 am
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same to me:
http://russelslof.com/
should have been MUSEO type. I use Gridspace as theme…

problem appeared since today !!
so what to do
foodandtools · Member · Aug 10, 2015 at 8:42 am
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My font type is MUSEO but it is not showing up on my blog… even though I tried to save it again?? My blob is http://www.foodandtools.com
sjwsentinel · Member · Aug 10, 2015 at 8:53 am
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Thank you, everyone, for responding. At least we all know now that this is a WordPress service problem, and that it is not in our minds!

I doubt if there is a “fix” that we can apply, since our sites are not the problem; but it will be interesting to see if there is an excuse forthcoming from WordPress.
abvfx · Member · Aug 10, 2015 at 9:16 am
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Yeah this seems like a WordPress issue.

My font is a typekit one if this helps with the debugging.

The funny thing is my preferred font shows when i have the customize editor open.

How i like it.

How it is.

also at times (when it is working), it doesn’t always load or would take a long time to render. (i have found certain sharing buttons to cause problems, specifically Pinterest and G+ ).
lavagabonde · Member · Aug 10, 2015 at 9:27 am
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I’m having the same problem. My customized fonts are not showing, either.
authenticchica · Member · Aug 10, 2015 at 9:31 am
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Me too for authenticchica.com!
Wordpress can you please fix this asap?
I tried adjusting it already 4 times, but keeps giving the ugly default font settings…:(
barcncpt44 · Member · Aug 10, 2015 at 9:32 am
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This might be related to Amazon server problems where Buffer App can not load images and images on Tumblr are not loading either.
peterdelannoy · Member · Aug 10, 2015 at 9:47 am
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Anyway, it is a very inconvenient and nasty looking problem: I added modlook in the tags, for some serious help.
foodandtools · Member · Aug 10, 2015 at 10:54 am
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Looks like it’s all fixed now :)
lavagabonde · Member · Aug 10, 2015 at 11:24 am
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Mine is back to normal, for now.
abvfx · Member · Aug 10, 2015 at 12:38 pm
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Same for me.
wanwan0402 · Member · Aug 10, 2015 at 1:43 pm
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It’s ok now.
sjwsentinel · Member · Aug 10, 2015 at 2:06 pm
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If by “fixed” we mean ‘disappeared’, yes. There has been no explanation, though. I don’t think this is OK at all.

Do we have to chalk it up to being just another abuse by WordPress on its customers?
peterdelannoy · Member · Aug 11, 2015 at 12:04 pm
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Well…. anyway, we don’t know what was the problem… but it has been resolved. I guess also experts can make a slight mistake and nicely repair afterwards.
Bottomline, someone signalled our problem and inmediately undertook some action.
Maybe not OK, but basically that is what this Forum is all about, isnt it?
rachelmcr · Member · Aug 11, 2015 at 5:02 pm
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Hi everyone,

I’m sorry for the glitch with your fonts! Our team launches new changes to WordPress.com throughout the day, every day, and although we try to avoid introducing bugs they do sometimes slip through. I’m very sorry for the impact this had on your sites.

I’m not sure exactly what caused the font issue you saw, but if anyone is still having trouble with this please let me know.
authenticchica · Member · Aug 18, 2015 at 9:48 am
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Hi Rachelmcr, now the problem is almost fixed, aswhen entering my site it still shows default mode settings for a second and then it changes to my chosen font settings. The site keeps doing this everytime you switch pages and blogsposts…especially when I look at the site on my Adroid mobile phone it keeps starting each page or post in default font and taking more than 2-3 second to switch to chosen font mode…can you please check what I can do to fix this asap?
abvfx · Member · Aug 18, 2015 at 3:53 pm
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, now the problem is almost fixed, aswhen entering my site it still shows default mode settings for a second and then it changes to my chosen font settings.

Yea mine has done that for a long time. I figured it was my browser/settings. I guess not.
supernovia · Staff · Aug 18, 2015 at 4:02 pm
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So, the system needs just a moment to download your custom font. We chose to show text even if it wasn’t in the fancy font, because that tends to go better for folks on mobile devices and what not.

But you can hide the text until your font is fully downloaded, if you’d like, by using this CSS:
```
.wf-loading body { 
  visibility: hidden;
}
```
If you decide to use that, you might try testing your site on a mobile device with a poor signal, just so you can decide whether it’s worth it to show the nicer font first.

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