Any way to reset a wordpress import?

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  wordbitmaster · Member · Mar 13, 2014 at 5:53 pm

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  I’m attempting to import a wordpress .xml file through the wordpress importer tool, but an error occurred and now the importer is frozen with the following error message:

  “We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.”

  It’s been frozen for a few days – anybody know a way to reset it or to get wordpress support staff to reset it? I don’t have a paid upgrade, so there is no contact form for free users anymore…

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 13, 2014 at 5:57 pm

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  You cannot reset it but Staff can do this for you. I tagged this thread for their assistance. Please subscribe to it so you are notified when they respond and be patient while waiting.

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  wordbitmaster · Member · Mar 13, 2014 at 9:24 pm

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  Thanks timethief, I appreciate your help.

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  timethief · Member · Mar 13, 2014 at 9:24 pm

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  You’re welcome. :)

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  gracejiyoung · Member · Mar 20, 2014 at 7:07 pm

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  @wordbitmaster-

  Hi there,

  I have reset your import! Sorry for the late reply!

  Thank you all :)

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  wordbitmaster · Member · Mar 20, 2014 at 9:23 pm

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  @gracejiyoung – thanks for your help!

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  gracejiyoung · Member · Mar 20, 2014 at 11:46 pm

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  You’re very welcome!

  Cheers!