API issue with Stats

  • Unknown's avatar
    qwekelly · Member ·

    Hello,

    I keep getting this message when I input my API key. The problem is the API key is mine and I am not jmorrow. Jmorrow is the person who previously owned the blog. It tells me to contact support but apparently they won’t provide support to my blog because it is self-hosted. Has anyone had this issue and been able to resolve it? I would be forever grateful.

    Error from last API Key attempt:

    The owner of that API Key (jmorrow) is not on the access list for this blog (2182913). To be added to the access list, you must contact support.

  • Unknown's avatar
    dlager · Member ·

    The issue isn’t the who owns the wordpress,com blog.( or who are the administrators)

    its who owns the wordpress.com account.

    you need to have a wordpress.com account to get the ApI key.

  • Unknown's avatar
    amblwebmin · Member ·

    I have the same problem. I encountered this error after upgrading to wordpress 2.6 and the wordpress.com stats plugin ver 1.2.2. I am the owner/username listed, and I have the API Key. Anyone else have this problem and/or have a solution?

  • Unknown's avatar
    amblwebmin · Member ·

    Just to clarify my last message, I get the same error as listed in the original post. However, I do have access to the wordpress.com account and the API Key for the user listed as the “owner of the API key” in the error message. Even when I enter that API Key, I still see the same error “The owner of that API Key (username) is not on the access list for this blog (########).

    Interestingly, when I go to my wordpress.com global dashboard, I am able to see the stats for my blog in question. I sent a response to wordpress support, but if anyone else has a suggestion, it would be much appreciated.

  • nickmomrik · Staff ·

    If you have problems like this, please send us a support request.

  • Unknown's avatar
    amblwebmin · Member ·

    Thanks @mtdewvirus, I did send a request to http://wordpress.com/contact-support/

    and the problem was fixed. I received an email within 12hrs of sending the support request.

    Thanks for the help, I appreciated it.

  • Unknown's avatar
    vincenzoreda · Member ·

    hello all, i have maybe the same problem. I’m the administrator of two blogs and what happens is that some times before I used the same api for wp stats plugin for both blogs so i can switch from blog a to blog b stats from one account, but now the need changed in blog a can si only his stats and blog b the same, so i decided to make two profiles in wordpress.com and use two different api’s for two different blogs… now the problem is that from wordpress account A i see only the blog B stats and vice versa. the api of blog A seems to have blog B as an owner and vice versa.
    the error:

    Error from last API Key attempt:

    The owner of that API Key (vincenzoreda) is not on the access list for this blog (2525965). To be added to the access list, you must contact support.

    I don’t kwon what to do now… if some one know how to solve this problem please reply..

    PS sorry for my English

  • Unknown's avatar
    asiansexkitty · Member ·

    I’ve registered to WP and receive an API key, but whenever I try to insert the key as the final step to get Akismet working, there is always a red box which says “There was a problem connecting to the Akismet server. Please check your server configuration.”

    I tried to insert the key manually by editing the code from Akismet plug-in itself, but that affects the stats on my blog because I’ve currently about 200 spam comments but the widget keeps on displaying 4 and it doesn’t update.

    What’s happening and how can I fix this?

  • Unknown's avatar
    boblets · Member ·

    contact staff.

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