api keys

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  moonlightclothing07 · Member · Mar 27, 2023 at 5:16 am

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  i can not submit api keys of ithink logistics,i can activate it but there is no change when submit is pressed

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  moonlightclothing07 · Member · Mar 27, 2023 at 5:25 am

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  I can not open my website to others until you guys reply. I have problem in shipping

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  aleone89 · Staff · Mar 27, 2023 at 1:24 pm

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

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  moonlightclothing07 · Member · Mar 28, 2023 at 5:33 am

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  https://moonlightclothingwebsite.com/

  my website url

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  moonlightclothing07 · Member · Mar 28, 2023 at 5:35 am

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  moonlightclothingwebsite.com

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  helper-heroponriki · Member · Mar 28, 2023 at 5:22 pm

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  Thanks for that!

  We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider (HostGator) on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.

  The good news is that because you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forum are more familiar with these issues and are in the best position to help.

  I hope this points you in the right direction.