App not functioning

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  nhy3hx778v · Member · Sep 19, 2022 at 1:40 am

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  I really enjoy and utilize using the app, but suddenly, none of my posts will upload Tried deleting and reapplying. Tried logging out and back in. Nada. Please help

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  aleone89 · Staff · Sep 20, 2022 at 8:00 am

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

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  nhy3hx778v · Member · Sep 21, 2022 at 2:16 pm

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  tcuiamlocal6078.com

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  staff-zinnia · Staff · Sep 21, 2022 at 3:45 pm

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  Thanks for sharing the site address. Looking at the domain I can see that it is registered through, and hosted by GoDaddy. So, in order for the WordPress app to function that site needs to have an active Jetpack connection.

  This is the first thing I’d trouble shoot since your problem is located with in the app. It sounds like the connection was broken. This page is really helpful for troubleshooting Jetpack: https://jetpack.com/support/getting-started-with-jetpack/troubleshooting-tips/

  The xml-rpc issue described in step #5 is a common culprit. It seems to be the problem for your site as well, because I am not able to get confirmation of a connection through the steps listed in #5.