App says account suspended, but it's not
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I just had my iPhone replaced and when I went to sign into the iPhone app on the new phone, it said my account has been suspended. It clearly hasn’t as I can still sign in and use my blog from my other devices (iPad, Mac Air).
The blog I need help with is: (visible only to logged in users)
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I’ll tag this thread for a Staff help. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Your account appears to be fine. I noticed a strange issue with 201april2014.wordpress.com, of which you’re a user, so that may have been part of the confusion, but that’s resolved.
Please try logging in again, and if it still gives you issues, please take a screenshot of the error and post it to your media library so I can take a look. (To do so on an iPhone, hold down the home button and power button and the same time).
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I don’t know what that other site is – not sure how I could be a user. I was locked out on everything for a few minutes after I posted this but it just let me sign in to reply to you so I guess it’s ok? I will post a screen shot if there’s another issue – as long as I’m not blocked out again.
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@jackiedana
I don’t know if this is relevant or not. I see two different username profiles (note the “5” and not an “s” in the second one):
https://en.forums.wordpress.com/profile/silverleaf
https://en.forums.wordpress.com/profile/5ilverleaf -
The one with the S existed in 2007 which is why when I started up 9 months or so ago I had to start my name with a 5. It may be relevant but not sure? WordPress people? Thanks for checking!
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Thanks @timethief. Both accounts appear to be in good standing.
@5ilverleaf, the other site is 201april2014.wordpress.com.
Are you certain you are typing your username and password in correctly on the iPhone? I know that for me, it is much more difficult to do so on my iPhone than on a regular keyboard or even my iPad.
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Are you using the WordPress app on your iPhone or are you trying to log in via a browser window? If you’re using the app, you might try removing it and reinstalling it to see if that helps.
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Brilliant! I uninstalled and reinstalled the app and it’s working. Thank you thank you thank you!
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Oh, I still don’t know what that other account is. Is it relevant? Not sure why I was a user?
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You are a user on a blog used for one of our Blogging 101/201 programs. If you aren’t using it, there’s no need to worry about it.
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