Appearance

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  leighannhuang · Member · May 2, 2013 at 9:17 pm

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  I’m currently in the process of creating my wordpress, and it seems unable to save changes when I try to customize the appearance. I am using the sidebar on the right side of the page to customize colors, font, background, etc. When I press “Save Changes”, the sidebar turns black and says “Saving changes..”, but it stays like this indefinitely. When I try to reload my page/wordpress, the changes have still not been made. Help!!

  The blog I need help with is: (visible only to logged in users)

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  ljkjklqljkhwhljkfqjhklfqjlkqjlh · Member · May 2, 2013 at 9:22 pm

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  Make sure you are using an updated browser like Chrome, Firefox, or IE 8 and higher. Try clearing the cache from your browser. Try logging out and back in. Finally, make sure you don’t have any browser plugins that are interfering with the JavaScript that the customizer uses.

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  leighannhuang · Member · May 2, 2013 at 9:32 pm

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  I’ve tried all of those unfortunately, and on multiple computers/web browsers. ): I will try again though. What kind of browser plug-ins would be causing an issue specifically?

  Also would it be possible that the theme itself is causing an issue? I’m using the theme “Forever”.

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  ljkjklqljkhwhljkfqjhklfqjlkqjlh · Member · May 2, 2013 at 9:34 pm

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  It could be ad blockers, or other kinds of browser plugins.

  It’s possible it could be the theme. Try it with another theme, just to make sure. If we can narrow down the issue, it can be reported to Staff to be fixed if need be.

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  timethief · Member · May 2, 2013 at 9:36 pm

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  @leighannhuang
  re: what andrewcpht posted

  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache: http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.

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  ljkjklqljkhwhljkfqjhklfqjlkqjlh · Member · May 2, 2013 at 9:37 pm

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  @timethief I think I might need to copy that. :)

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  timethief · Member · May 2, 2013 at 9:39 pm

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  You can link back to it anytime you want to.

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  leighannhuang · Member · May 2, 2013 at 9:48 pm

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  It works!!! Thank you!

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  timethief · Member · May 2, 2013 at 9:50 pm

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  That’s great news. Happy blogging.