apply for refund purchase domain 2017

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  nelsongt27 · Member · Mar 15, 2017 at 11:06 pm

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  Hello,
  I canceled my subscription but still my credit card was charged. I would like to apply for a refund because I am not using this website anymore. Thanks.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 15, 2017 at 11:08 pm

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  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

  You can manage all of your WordPress.com purchases by navigating to the Me section of WordPress.com and then choosing the option to Manage Purchases from the sidebar.

  Select any purchase in order to view options for managing it. The options available will be different based on the upgrade you choose.

  Canceling and Refunding Purchases
  https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchases

  Refunds https://en.support.wordpress.com/refunds/ are time limited.
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.

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  staff-doublebassd · Staff · Mar 15, 2017 at 11:28 pm

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  Hey there,

  Not a problem! I have canceled your subscription for gtpromotores.com and refunded the $13 back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,