Applying theme filters not working (sometimes)

  • Unknown's avatar
    flynnsblogs · Member ·

    Hello:

    Just so y’all know, I noticed that the “Features Filter” didn’t load. It is found under the “[username here].wordpress.com/wp-admin/themes.php” webpage of my WordPress.com Dashboard.

    This happened a few times in the past where I would press the the “Apply Filter” button (“input class=”button-secondary” type=”submit” value=”Apply Filters” style=”margin-left: 120ps”) and get the following message:

    “Steady on, I’m still loading! Displaying 1-199 of 199”

    —

    I went back to click the link labeled “Close filters” and got the following message:

    “Loading, please wait…”

    —

    Well, I couldn’t wait and had to “refresh” my internet/web browser; clicked on the “Feature Filters” link; selected the clickbox for “Post Formats”, for example; pressed the “Apply Filters” button; crossed my fingers and waited for the page to load.

    Refreshing the internet/web browser helps but it is inconvenient (sometimes). Did anyone else encounter this problem? Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    This thread has been flagged so it will be moved to the Themes Forum. There Themes Staff monitor and respond to threads.

  • Unknown's avatar
    flynnsblogs · Member ·

    @timethief. Thanks for replying/flagging this “thread”.

    I’ve read the How to use the Themes Forum post (many times) and I wasn’t sure/unclear if this/my Forum topic should have gone there and decided instead to post under the Support forum. Now I should/know better. :)

  • Unknown's avatar
    timethief · Member ·

    Not to worry.

  • michiecat · Staff ·

    Hi @flynnblog,

    The feature filter appears to be working normally on my en. Are you still running into this issue? Please let us know if you see this error again, and I will report it to our team.

  • Unknown's avatar
    thesacredpath · Member ·

    Slightly OT, but for those of us on slower internet connections, theme.wordpress.com, and appearance > themes is painful. I have to cancel loading on them and then search for whatever theme I’m wanting to view and it can take 20 seconds before it will return a result.

  • Unknown's avatar
    flynnsblogs · Member ·

    “Are you still running into this issue?”

    Yup. It got stuck while:

    “Transferring data from s0p.wp.com…”

    —

    I then clicked somewhere on my Dashboard and tried the same “Feature Filter” example in my OP and the webpage loaded successfully but SLOWLY (as usual).

  • Unknown's avatar
    flynnsblogs · Member ·

    *CORRECTION: sp.wp.com

    —

    Anyway, I’ll just change this topic to “resolved” since this particular feature seems to be working though slow at times.

    Thanks.

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