Aqugaga ‘Plug-in’ Have you ever heard of it? It has infected my website

  • Unknown's avatar
    eamonnblaney · Member ·

    Aqugaga ‘Plug-in’ Have you ever heard of it? It has infected my website and I cannot get rid of it.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    himanshumehrawp · Member ·

    Aqugaga ‘Plug-in’ Have you ever heard of it? It has infected my website

    The “Aqugaga” plugin is known as malware that can infect WordPress sites, making it hard to remove through usual methods. Here’s how to handle it:

    1. Scan Your Site for Malware:
      Use trusted malware removal plugins like Malcure Malware Scanner or MalCare. These tools detect and remove malicious code, including hidden infections.
    2. Manually Remove the Plugin:
      • Go to your WordPress dashboard → Plugins → Installed Plugins.
      • Deactivate and delete any suspicious plugins, especially Aqugaga if visible.
      • If you can’t remove it from the dashboard, use FTP or your hosting file manager to delete the plugin folder from /wp-content/plugins/.
    3. Check for Hidden Malware Files:
      Some malware drops files outside the plugins folder. Use an FTP client to scan and remove suspicious files in your WordPress root and wp-content folders.
    4. Change All Passwords and Update WordPress:
      After cleaning, change your WordPress, FTP, hosting, and database passwords. Update WordPress core, themes, and plugins to the latest versions.
    5. Consider Professional Cleanup:
      If the infection persists, using services like Wordfence or MalCare’s cleanup team may be best.

    Always back up your site before any cleanup. Let me know if you need specific plugin recommendations or steps to scan and clean your site fully.

    BTW: Your site is not on WP.com

  • Unknown's avatar
    justjennifer · Member ·

    BTW: Your site is not on WP.com

    Your above site is hosted on Hetzner Online. If you need further help with this issue beyond what @myfreelanceworks provided, you’ll want to head to your web host’s support or the WordPress.ORG support forums. These forums you’ve posted to assist site owners hosted on WordPress.com, the hosting provider.

    Here’s the difference between WordPress.com, where we are, and the open source WordPress software https://wordpress.com/support/com-vs-org/

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