arborglennursery.wordpress.com
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Hello.
I want to cancel to cancel the plan and delete the site: arborglennursery.wordpress.com.
There is no option in my purchaes to do that.
The blog I need help with is: (visible only to logged in users)
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Hello @tunatraffic,
To cancel an upgrade plan you must be logged in as Admin under the same username, that you registered your blog with. Then click on your profile picture on the top right corner of the blue navigation bar and then click on Manage Purchases on the sidebar, or just click here: https://wordpress.com/me/purchases to disable auto-renew, cancel plans and get refunded.WordPress.COM provides a 30-day refund on all of our upgrades except for Domain Registrations, Domain Renewals, and Guided Transfers.
Cancelled products, outside of their refund period, will remain in effect until their expiration date. Once a cancelled product expires, it will be removed from your site.
As written in this support document:
https://en.support.wordpress.com/manage-purchases/#canceling-upgradesNOTE: Refunds usually take about a week to appear on your statement. For credit card refunds, it may take 5-7 business days to appear on your online bank account or in 1-2 billing statements.
More information on refunds here:
https://en.support.wordpress.com/refunds/If you have a premium theme currently applied to the site/blog that your trying to delete, then it must be removed by the WordPress Staff first.
So… what you can do is tag this question with the modlook tag(on the Tags section of the sidebar), so that it gets the staff’s attention. If you wish to reach the staff directly for your future questions, just add the modlook tag in the Tags section.
Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
You can also Subscribe to this Topic by clicking on Subscribe to Topic link on the right sidebar, to receive email notifications for this thread.
You can read more about deleting sites with upgrades here:
https://en.support.wordpress.com/delete-site/#deleting a-site-with-upgradesHope this helps :)
Thanks! -
The site http://alaskanfireplace.com/ is using WordPress.ORG and is hosted on GoDaddy. So i am sorry… we cannot help you with the issues related to that site. This forum only supports the sites hosted on WordPress.COM and not WordPress.ORG.
Both are different products. You can find out the differences between them here: https://en.support.wordpress.com/com-vs-org/
To get help in resolving your issues related to http://alaskanfireplace.com/, post your questions on the WordPress.ORG support forum: https://wordpress.org/support/
The answer is provided before this is regarding your WordPress.COM site arborglennursery.wordpress.com.
Thanks Again!
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CORRECTION:
The answer i* provided before this is regarding your WordPress.COM site arborglennursery.wordpress.com. -
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It’s not working. There’s nothing under purchases :(
Can you cancel it on my end for me please?
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Note this username account https://en.forums.wordpress.com/profile/arborglennursery that matches this site URL http://arborglennursery.wordpress.com/
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If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account
If the login information has been lost go to
https://en.support.wordpress.com/passwords/
https://en.support.wordpress.com/passwords/#lost-passwordIf required use the account recovery form
https://en.support.wordpress.com/account-recovery/
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