Are legitimate comments being filtered as spam?

  • Unknown's avatar

    I am having trouble with spam and the general directions for dealing with it are not helping.
    I received the following comment. He keeps getting the same post over and over after asking to be notified. THIS IS NOT A GOOD THING! He’s not getting new posts and now wants to be removed. Meanwhile, I get ridiculous amounts of Uggs boots and other ad spam — even after I blacklist them. I am beginning to think that I am missing legitimate comments. His comments below:

    Submitted on 2012/01/09 at 10:33 am

    “After I originally commented I clicked the -Notify me when new articles are added- checkbox now when a comment is added I recieve four emails sticking with the same comment. Can there be any method for you to remove me from that service? Thanks!”

    HOW CAN I ENSURE THE INTEGRITY OF COMMENTS, i.e. legitimate comments come through and spam not? I have managed my settings per your directions and there seems to be a glitch. Akismet says it’s caught 531 spam comments. How do I ensure that it’s really spam? I need help with this. I don’t want to miss legitmate comments and keep getting crap (although very little real crap comes through) Thank you for your help with this.
    Blog url: http://wordshavecolor.wordpress.com/

  • Unknown's avatar

    Howdy,

    We have a comprehensive guide on dealing with unwanted comments and comments spam here:

    http://en.support.wordpress.com/unwanted-comments/

    Your reader can unsubscribe to emails by clicking on the unsubscribe link at the bottom of each emails — or by visiting http://subscribe.wordpress.com

    Don’t hesitate to contact us again if you need anymore help. :-)

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