Are there functions that only some administrators can see?

  • Unknown's avatar
    jcollier · Member ·

    I am following the instructions for transferring my domain to another host …

    Transfer a Domain to Another Registrar

    However, even though I am an administrator, I do not see several of the Domain Management tabs, specifically: Domain Contacts, Name Servers, and Transfer Domain.

    Are there multiple levels of administrators? If so, how do I find out who is a “super” administrator. What determines who is a super admin? And if that’s true, why is there no distinction on the tutorials as to who can do what? It’s pretty confusing.

    Thanks so much. I have a dozen active WP sites (and manage many with self-hosted software), and this is the first time I’ve come across this.

    Thanks for your help.

    -Jay

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thatrobyn · Member ·

    Hey Jay!

    It appears as if the issue is that your domain, globalhealthmedia.org, is not registered here at WordPress.com.

    When I do a public search for your registrar, I find the following:
    http://who.is/whois/globalhealthmedia.org

    You do have domain mapping setup with WordPress.com, however. If you’d like to disconnect the mapping between the domain and your WordPress.com site, you can cancel the mapping here:

    https://seeonedoone.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    You can simply click Cancel in the area that says:

    Domain: globalhealthmedia.org
    Domain Mapped to WordPress.com

    I hope this helps! If you have any other concerns, or if I can assist further, please drop me a note. Thanks much!

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