Are there memory requirements for uploading photos?
-
Having a hard time uploading photos into my header.
Blog url: http://frombehindthebluedoor.wordpress.com/ -
Could you please describe the steps you took, and where you exactly get stuck?
Also carefully follow the instructions in this guide, and learn how to upload a header.Do you also encounter this issue in a different browser? for example Firefox or Google Chrome?
-
I use firefox browser. I followed the steps to upload a picture into my header. Clicked “upload”, but after about a minute, nothing happened. The process seemed to have timed out. I then tried uploading an image that wasn’t as large (@700 kb), but that too timed out. Haven’t been able to upload any images into my header.
-
Hi there,
That seems like a fairly large header image.
Could you try optimizing and re-saving the file? For best results, you should upload a file that’s 870 × 220 pixels in size.
As for file size, it shouldn’t be much more than 100 kB at most.
If you’re still running into issues, please send the file to help@wordpress.com and reference this thread: https://en.forums.wordpress.com/topic/are-there-memory-requirements-for-uploading-photos
- The topic ‘Are there memory requirements for uploading photos?’ is closed to new replies.