-Are you hosting my domain

• 

  ibuildstairs · Member · Jan 4, 2024 at 7:55 pm

  • Copy link
  • Add topic to favorites

  Are you hosting my domain IBUILDSTAIRS .com

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Jan 5, 2024 at 9:43 am

  • Copy link

  Hi there!

  The domain you mentioned is indeed registered with us. However, it’s on a different WordPress.com account, not the @ibuildstairs account you’re logged into.

  If you’re having trouble accessing the correct account, please fill out the account recovery form. We’ll be happy to assist you with logging into the correct account.

  You can learn more about our account recovery process here:

  

  Recover Your Account

  in WordPress.com Support

  5 min read

  At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Provide a Recovery Email and SMS Number In the event you don’t have access to your primary WordPress.com contact information, you can provide a backup email and SMS number to verify your

  Thanks!