“Are you sure you want to do this? Please try again.”

  • Unknown's avatar
    maxnaud · Member ·

    Hi,
    I get the “Are you sure you want to do this? Please try again.” error whenever I try to edit a page and hit update (1 out of 3 times). So I investigated a little further and found out that the problem is related to my internet connection. It happens when I’m connected to my home router, but not when connected to the internet over my phone’s hotspot.

    As I use SiteOrigin’s pagebuilder, I mentioned this issue on their forum but they said it was probably a nonce problem and that you guys could help me with this.

    “Are you sure you want to do this? Please try again.”

    Any help would be really appreciated.

    Thanks a lot,

    Maxime Naud

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    leguru.ca is hosted by 1&1
    IP Address: 74.208.236.88
    Name Servers:
    ns-ca.1and1-dns.ca
    ns-ca.1and1-dns.biz
    ns-ca.1and1-dns.com
    ns-ca.1and1-dns.org

    That site is not on WordPress.COM servers and you cannot get support for it here. You are posting to the wrong support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, passwords support docs and support forums, and many people get confused about the two.

    The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

    This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    Some Jetpack solutions are here http://jetpack.com/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

  • The topic ‘“Are you sure you want to do this? Please try again.”’ is closed to new replies.