Article

  • Unknown's avatar

    Hi guys,

    I’ve been working for 2 days in an article and at my surprise, all my work is gone. While I was writing my article, I did the mistake to click on the ‘There’s an easier way to edit posts on WordPress.com. Switch to the new block editor’ and now everything is gone.
    I would really need your help to get my work back as I spent too much time working on it, please.
    I’ve worked on it all day yesterday and today but the before-last revision was yesterday at 4.30PM and the last revision today at 7:13PM (when I clicked on the button). Does it mean all my work between yesterday and today has not been saved?

    Thank you in advance for your answer.

    Samy

  • Hi there,

    What is the name of the post where you lost content? Have you checked your revisions to see if a previous iteration of the post was saved?

    https://wordpress.com/support/editors/page-post-revisions/

    If your site is using one of the business themes, it will not work with the classic editor. You will need to switch to an older theme if you want to have the option to switch to the classic editor. Then, you see the three-dot menu appear to change editors. If you do not see that option, let me know and I can make the revert for you – newer created sites will not have this option.

    Thanks,

  • Unknown's avatar

    Hi Darnell,

    I hope you are doing well.

    I didn’t publish the post yet, I was still writing it. The name of my draft is “South Korea: A detailed one-week itinerary”.

    I’ve checked my revisions and the one that has the maximum of words I wrote was 2 days ago with 273 words, when I, at least, wrote 2,500 words at the end of the day, uploaded few images, etc. The main problem is, I was writing it directly on WordPress and like an idiot, I didn’t make any copy of it anywhere else…

    I switched back to the classic editor (which I prefered) but it didn’t bring back my work.

    Thank you for your help and have a great day.

    Samy

  • Yeah, that is what I am also seeing here. The thing is, you shouldn’t have to copy your content somewhere else unless you are having internet problems – WordPress should be autosaving your post pretty frequently as you work on it. Did you receive any notification of your post not autosaving? Were you having any internet issues?

  • Unknown's avatar

    Yes, that’s what I was also thinking because I never had a problem like that before, I thought it should auto-saved my work every few minutes?
    I did not receive anything about my post not autosaving itself, nor I had any internet issues.
    Do you know what may have happened?

    Thanks a lot for your help, I appreciate it.

    Samy

  • Hi Samy,

    Autosave could have failed due to a connection issue, as Darnell indicated above. You might not even have noticed it – a temporary issue could have caused the saving process to time out, after which it likely got stuck in the browser cache and then didn’t run again.

    Unfortunately there’s not really a way to prevent that from happening, and one can’t always tell when it happens because it won’t always show an error message. For now, please clear your browser cache, and going forward, try to remember to save manually every now and then. If you see the saving indicator not updating to “Saved”, it’s likely time to clear the cache again, but it’s unlikely you’ll have this happen again – in over six years of using WordPress.com I think it has only happened to me once.

    But as for this post, I’m afraid there’s no way to recover the lost content – it never made it from your browser to our servers, so there’s nothing on our end to restore.

  • Unknown's avatar

    Hi Kokkieh,

    Thanks a lot for your answer and your help. The only solution is then to retype my article.

    Thank you again.

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