As you are my registrar, can you change my DNS nameservers for NS1.WORDPRESS.com

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  carolboivin · Member · Mar 3, 2014 at 11:17 pm

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  replace my DNS nameservers for NS1.wordpress.com as you are my registrar

  It looks like my domain name has expired for some registrars but not is still active for 3 months for WordPress so my site is redirected to a domain name site ( along with cash advances, etc). To replace my DNS nameservers, I need my registrar to do it and cannot get any answers from WP.

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Mar 6, 2014 at 12:48 am

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  Hi there,

  After looking into your account, I found that you have the domain: carolboivin.com which is not registered through us, but through Enom. I also found that your nameservers are pointing to us and the site is loading as it should.

  Feel free to reach out if you have any questions!

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  carolboivin · Member · Mar 6, 2014 at 2:11 am

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  This is because I renewed my domain name which had expired because my email address has changed and I was not receiving renewal notices. Still today, WordPress shows that my site will expire on May 8th 2014 which is wrong. I relied on this info and enom.com changed my nameservers to dns1.name-services.com on Feb 26th. Since I was not getting answers from WP, I renewed locally and changed the nameservers, this morning. Can you correct the info regarding my renewal date which is now March 5th 2016?

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  gracejiyoung · Member · Mar 6, 2014 at 6:19 pm

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  Hi there,

  I cannot change the registration expiration date of your domain because we are not your registrar. However, after looking at the public whois information it looks like your new registration expiration date is Feb 25th, 2016. You can find this here:

  http://www.networksolutions.com/whois/results.jsp?domain=carolboivin.com

  If there are any discrepancies, please contact your registrar.

  With us (your host), your domain mapping upgrade is set to expire on May 8th, 2014. Please note domain hosting and registration are two completely different things. You can find more about that here:

  All About Domains

  Cheers!