Ask for annulation
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Coulds you please cancel my subscription and refund me for my payment (48€)
Ref: ID du reçu : [redacted]
ID de la transaction : [redacted]
Sorry for my englishThanks a lot
The blog I need help with is: (visible only to logged in users)
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Hi there,
I’ve canceled your Personal plan and issued a full refund. You should see that refund on your statement within 7-10 days.
Have a good day and let me know if you have further questions.
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In accordance with the clause of cancellation within 7 days, I ask you to cancel and refund my subscription.
(email visible only to moderators and staff) -
Hi danielbastiphoto,
Please contact us from this page and we’ll be happy to take a look at your account: https://wordpress.com/help/contact/.
Thanks!
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Hello,
I have not ever been refunded formy payment of 51 euros.Is there any problem?Have a good day
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J’ai demandé l’annulation totale de mon abonnement dans le délai des 7 jours. Je suis allé sur la page contact comme demandé, cependant vous ne remboursez qu’une partie du coût de 48 Euros. Vous conservez 26 Euros alors que je me désengage pour la totalité. Pourquoi???
De plus vous ne transmettez aucune confirmation par mail, d’où une incertitude sur la restitution des 48 Euros. -
Hi bluebelle94,
Our system shows we sent a €51 refund to you on 2017-11-06. There is a copy of the refund receipt in your Billing History if you need it:
https://wordpress.com/me/purchases/billing
Refunds usually take 7-10 business days to reach your account but international refunds (outside the US) can take a little longer. We have sent a refund so the next step is to contact your bank and ask if there are any processing delays at their end — processing times vary from bank to bank. The transaction ID on the refund receipt can be used to help your bank locate the refund on their system.
Let me know how you get on.
@danielbastiphoto Please use this link to start a new thread for your question and tag it with modlook. Then I can look at your refund. Thanks!
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